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Sign in, sync, and work offline

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Before you sign in

You can capture immediately in a device-based guest workspace. Until you create and link an account, unfinished guest captures may exist only on that device.

If you want to keep what you captured as a guest, choose Create account. This creates and links your account and keeps your guest work. Choose Sign in only to open an existing account; ordinary sign-in does not transfer guest work into that account.

Before clearing browser or device data, create and link your account, then wait for pending uploads to finish. If you plan to sign in to an existing account instead, finish or export the guest records you need first. Device-only records cannot be recovered from another device.

After linking, use the workspace switcher to move between your personal workspaces and organizations you have joined.

Working offline

New captures are saved locally first. Uploading and automatic reading continue when your connection returns. Existing screens may show the last available data while offline; actions that require the server, such as invitations or billing, wait for a connection.

Next: Common problems