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Common problems
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A scan says it couldn't read the receipt
This means the automatic scan did not work, not that the expense is lost. The photo and any fields you entered are saved. Use Retry scan to try again, or fill in the merchant, date, and amount yourself.
An expense shows "Needs Review"
Mari Yangu was not confident about one of the fields it read. Open the expense, check the merchant, date, and amount, and correct anything that looks wrong, then save. If the details were already correct, choose Mark as Ready. Either action clears the label.
"Scan Limit Reached" shows up on an expense
You have used all 10 free scans. The expense still saves, you just fill in the details by hand instead of Mari Yangu reading them. Sign in or upgrade for more.
Expenses aren't showing up on another device
Without an account, expenses stay on the device that captured them. Sign in from your account menu to sync everything across devices.
I can't find an old expense
Search your expense list first. If you deleted it recently, check Recently Deleted, deleted expenses stay there for a period before they are gone for good.
Still stuck?
Contact support and tell us what you were trying to do and what happened.
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